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Shipping Terms

Tans Martial Arts Suppliers typically use Australia Post. If parcels are larger than what Australia post accepts they will send via a courier option. Allow an extra 1-2 days from quoted days for orders sent anywhere within Australia. If the customer chooses to do so, the ability to use their own courier is available. However, in the case of a customer needing to use their own courier, it is advised to either contact via phone or email the staff at Tans Martial Arts Supplier prior to ordering goods. 

As shipping costs are calculated based on weight. In the event that a customer wishes to order 5 or more items, the staff at Tan’s Martial Arts Suppliers will contact the customer directly after they have received an order to confirm shipping method and costs. If the order is urgent please send an email or call to ensure the timeframe you have allowed is enough.

Shipping cost for larger/bulky items may need to be re-adjusted after the order has been placed. A staff member will call you to confirm. 

Coronavirus impacts: We’re experiencing some delivery delays due to post and couriers affected by limited flights, social distancing requirements and increased parcel volumes. Thank you for your patience and understanding during this time.

Free Shipping will be sent via Australia Post Parcel Post 

Returns or Exchanges

Tan’s Martial Arts Supplier allows returns or exchanges only in the case in which the goods are still in resell-able condition and show no visible markings that would indicate otherwise. It is the customers responsibility to pay for postage charges. Notifications (via 1300 883 262 or sales@tansmas.com.au) for any returns or exchange should be within 7 days of receiving your order.  

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